Partner API for read-only protected user/mailbox list

Provide a partner API that returns, per customer: a list of protected users or mailboxes, the primary email address or UPN for each user, and status (active, disabled, archived), if available. Read-only access is enough.

As an MSP partner, we reconcile the users we bill against the users protected on each security platform. We already pull user lists from the SaaS Alerts and Datto SaaS Protection APIs. INKY is the only product in that set with no way to export its protected users programmatically.

Why it matters:

Billing accuracy: we can confirm we are neither under-billing nor over-billing for INKY seats.

Coverage checks: we can find users who are licensed in Microsoft 365 but not protected by INKY.

Today this check is manual, so it gets done less often and errors go unnoticed longer.

We are happy to beta test. Kaseya support (ticket with Tejas) is aware of this request.

Dan Anderson, Plastow and Associates