Billable User List
We are new to Inky and operate as an MSP supporting both Google Workspace and Microsoft 365 environments.
This is more of a feature request. After reviewing the available documentation and similar articles related to billable users, I don’t see a straightforward way to generate a consolidated list of billable users across both platforms.
Currently, the documentation explains how to identify users separately in Google Workspace and Microsoft 365, but it does not provide a way within Inky to view, pull, or export the list of billable users directly.
Since Inky is already able to identify which users are billable for invoicing purposes, it would be extremely helpful to have a built-in report or export that shows these billable users. This would allow MSPs like us to verify billing accuracy against our client environments and maintain proper billing transparency.
This functionality would significantly improve the billing validation process and add value for MSPs managing multiple platforms.
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Comments3
Danny Anderson
Oct 30
•Merged request
•1 vote
Partner API for read-only protected user/mailbox list
Provide a partner API that returns, per customer: a list of protected users or mailboxes, the primary email address or UPN for each user, and status (active, disabled, archived), if available. Read-only access is enough.
As an MSP partner, we reconcile the users we bill against the users protected on each security platform. We already pull user lists from the SaaS Alerts and Datto SaaS Protection APIs. INKY is the only product in that set with no way to export its protected users programmatically.
Why it matters:
Billing accuracy: we can confirm we are neither under-billing nor over-billing for INKY seats.
Coverage checks: we can find users who are licensed in Microsoft 365 but not protected by INKY.
Today this check is manual, so it gets done less often and errors go unnoticed longer.
We are happy to beta test. Kaseya support (ticket with Tejas) is aware of this request.
Dan Anderson, Plastow and Associates
Michael Hatalla
Oct 14
•Merged request
•1 vote
Partner Center Reporting
Would be great to be able to export the Partner Center Summary page as a CSV, and be able to schedule an ongoing export.
Michael Hatalla
Oct 14
•Merged request
•1 vote
Billing Data export from Partner Center
Product: Inky Partner Center
Feature requested: Add an export or download option for Teams Usage and billing data.
Business need: Enable partners to retain, analyze, and reconcile usage and billing information outside Partner Center.
Suggested output: A downloadable CSV or Excel file containing team-level usage and billing data, with the selected date range and relevant billing fields.